Current:Home > MyA hiccup at Tesla left some owners stranded and searching for the user manual -SummitInvest
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-16 12:13:39
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (194)
Related
- Elon Musk's skyrocketing net worth: He's the first person with over $400 billion
- 'The Daily Show' guest hosts (so far): Why Leslie Jones soared and D.L. Hughley sank
- Shlomo Perel, a Holocaust survivor who inspired the film 'Europa Europa,' dies at 98
- In 'Ant-Man and the Wasp: Quantumania,' the setting is subatomic — as are the stakes
- Current, future North Carolina governor’s challenge of power
- Want to understand the U.S.? This historian says the South holds the key
- 'Return to Seoul' is about reinvention, not resolution
- It's easy to focus on what's bad — 'All That Breathes' celebrates the good
- Trump invites nearly all federal workers to quit now, get paid through September
- Newly released footage of a 1986 Titanic dive reveals the ship's haunting interior
Ranking
- 'Survivor' 47 finale, part one recap: 2 players were sent home. Who's left in the game?
- Ricou Browning, the actor who played the 'Creature from the Black Lagoon,' dies at 93
- 'All Quiet' wins 7 BAFTAs, including best film, at U.K. film awards ceremony
- Does 'Plane' take off, or just sit on the runway?
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
- 'The Angel Maker' is a thrilling question mark all the way to the end
- Marilyn Monroe was more than just 'Blonde'
- Curls and courage with Michaela Angela Davis and Rep. Cori Bush
Recommendation
Newly elected West Virginia lawmaker arrested and accused of making terroristic threats
Shania Twain returns after a difficult pandemic with the beaming 'Queen of Me'
Bret Easton Ellis' first novel in more than a decade, 'The Shards,' is worth the wait
In 'Everything Everywhere,' Ke Huy Quan found the role he'd been missing
Pressure on a veteran and senator shows what’s next for those who oppose Trump
Gustavo Dudamel's new musical home is the New York Philharmonic
Unlocking desire through smut; plus, the gospel of bell hooks
At the end of humanity, 'The Last of Us' locates what makes us human